We take pride in the quality of our work and offer you a money-back guarantee if it turns out that we didn’t meet your expectations. You can get all or part of what was paid back, depending on how long it takes us to correct any issues with our service--just contact support!
We really care about delivering an exceptional experience for every customer. So they'll be happy coming back again soon as well as highly recommend us. Once word gets around town, who does a great job helping folks find solutions through communication.
Order Cancellation:
It is important to note that before canceling an order, the customer must first fully understand their rights and obligations and those of EssayWriterNow.com. For example:
- No writer assigned yet - If a client requests for cancellation of their order before we have been assigned by them, then they can claim full compensation from us. This amount is paid back on account at the website or funds in the bank.
- When the writer is assigned - When the customer places an order, they can't cancel it once a writer has been assigned. When canceling or delaying their order for any reason other than inadequate work from our writers. However, then funds deposited by customers will be added back onto client accounts on your website and are not refundable.
Late Delivery:
In case of any delay, customers have a right to claim Time Delivery Difference Compensation. This will be calculated depending on factors such as:
- An initial deadline
- The time period that they were delayed for during the production/delivery process
Compensation for the late delivery cannot be provided in any of these cases.
- Suppose you delay payment, fail to submit material on time or answer our questions within a reasonable amount of time. In that case, delays will occur, which will result in termination from this agreement between us.
- If a customer's order is delayed due to an unforeseen issue, such as connectivity issues or system failures.
Quality Issues:
- If the customer is unsatisfied with their work and wants to claim compensation, Quality Assurance will validate that all requirements were met. The feedback from this process helps us identify any issues in order for an appropriately-sized refund or credit on account of these mistakes.
- The company should not consider a request for compensation if it happens due to bad grades. Drafts created by the customer can only be used as a reference and should never submit directly.
- If someone claims that your paper is plagiarized, then a Turnitin report will be needed. There's no other kind of proof accepted besides this one. Otherwise, it won't do any good, and you'll lose out on compensation for what was rightfully yours!
Refund Processing:
The customer should receive their refund soon after they send in the form. The company will not be held responsible for any delays caused by bank services or issues like transferring money. Still, there is a chance it might take up to 7 days before receiving confirmation that all went well with processing your request!
- Refunds will be done only through the Original Mode of Payment.
- Please note that our services are not up for subscription, as we do not provide subscription offers.
- We also do not offer or require recurring payments, since they are no subscription packages or periodic payment packages available at our service.
30 Days Money Back Guarantee:
If a client is not satisfied with the work that has been completed, they can claim a full refund within 30 days of ending their contract.